הוראות מחיקת נתונים

Data Deletion Instructions (English)

Last updated: October 15, 2026

Option 1: log in to ADSI, open Settings and disconnect your Meta account. This immediately deletes your stored access token.

Option 2: in Facebook, go to Settings and privacy, then Settings, then Apps and websites, find ADSI and click Remove. Facebook notifies us automatically and we delete your Meta connection. If you also submit a data deletion request through Facebook, it reaches us automatically and you receive a confirmation code and a status link.

Signed Meta deletion requests receive a durable confirmation code and status link. For verified ownership, erasure covers the matched Meta connection, local caches, Meta business profiles and insights, monitoring and proposals, relevant settings, and associated media files in active ADSI storage. ADSI login, billing records, Google and TikTok connections remain. No Meta campaigns are changed or deleted. Legacy records without verified identity attribution, multiple Meta identities, or unfinished actions require review and are not reported as completed. Contact support with your confirmation code. Completed status refers to active storage only; backup and processing-provider retention is described below.

Option 3: if you connected Google Ads in the owner pilot, open the connection panel on ADSI's Google Ads screen and disconnect. This deletes access and refresh tokens and pending authorization requests from our active database. ADSI also attempts to revoke access at Google; local disconnection completes even if Google does not confirm revocation. You can review and remove ADSI's access directly in Google Account connections. Removing Google's authorization does not delete your ADSI account. Disconnecting in ADSI does not delete campaigns or data in Google Ads.

Date-range Google reports and product reports are processed in memory for display. Selected workspace scans retain the latest daily-performance snapshot and findings. It expires after 30 days and is removed by the next monitoring-service cleanup. Disconnection stops monitoring and removes retained performance snapshots and finding decisions from the active database. Business profiles, goals and scan-run records remain; scan-run records are subject to 30-day retention. Reconnecting never automatically restarts monitoring.

Disconnection cancels campaign proposals that have not been dispatched. Action details, approvals and results remain for audit and duplicate prevention. Ordinary records are deleted by cleanup after 30 days since their last update; cleanup runs when the action service starts, history is opened or a proposal is prepared, rather than necessarily on day 30. Uncertain outcomes and their account holds remain until manually reviewed; disconnecting and reconnecting does not authorize retrying them. Disconnection does not reverse changes already made in Google, or delete your ADSI profile, Meta data or connection-event logs.

Option 4: for account deletion including your business profile, analyses, usage data and Meta and Google connections, email [email protected] from your registered address with the subject: Account deletion request. Deletion is completed within 30 days and confirmed to you. Account and connection details are removed from the active database; security logs are detached from the account identifier. You can also remove the Google-side authorization using the linked Google Account connections page.

ADSI account deletion also removes Google business profiles and goals, monitoring settings, performance snapshots, findings and user decisions, scan-run records, and action and approval records, including uncertain outcomes and local account holds. Deleting these records does not delete or reverse campaigns or actions in Google Ads itself.

Deleting private proposals also removes the image files stored in them. Existing backups are not immediately erased by active-database deletion; they rotate separately according to backup settings and successful cleanup. A deletion request can also ask about those copies. Information already sent to Anthropic for processing is also subject to the API provider’s retention policy; deleting ADSI does not send an immediate provider-side deletion command. See our Privacy Policy.